Relied on for quality, unbeaten on price.
Whilst
price is a priority, we believe that providing true value is about much
more; that’s why OfficeTeam can be relied upon for the quality of our
products as well as our expert, highly professional service. And with
our price promise you can rest assured that we offer you the best value
possible.
We are confident that we provide the most competitive prices
in the market, and so will endeavour to match the price of any item if
you find it cheaper elsewhere. In addition to this promise, you will
continue to receive the passionate, dedicated service that you have come
to expect from OfficeTeam.
So if you see or buy a product from us and find it cheaper
with one of our direct competitors, please let us know.
Service
Our
teams are highly trained to offer expert, objective advice within their
field. Our service doesn’t end with your purchase; we provide excellent
customer support, working with you to ensure you are reducing
consumption and buying the best value products for your business – a
process that frequently reduces spend more than price reductions alone.
Plus, with our enhanced capabilities in catering, cleaning and work
wear supplies; as well as print, furniture and archiving services, being
able to consolidate your overheads with OfficeTeam is easy.
Unlike other office supplies companies who use central
distribution centres, OfficeTeam has multiple local stocking points
across the UK – offering a fast and efficient service whilst also
reducing carbon emissions. And with thousands of deliveries every day
our service can meet your needs – whether you require a daily, weekly or
monthly delivery.
Price
By
working closely with key suppliers, OfficeTeam guarantee a range of
products that are reliable and competitively priced - from stationery,
filing and storage products, to paper and toner cartridges, we have the
solution. With our unbeatable own brand range in addition to well known
suppliers you can be sure of the greatest choice for your business.
We set highly competitive prices for all our products, with a
dedicated purchasing team keeping a close eye on pricing and market
trends. Whilst we don’t expect you to find a lower price from a direct
competitor, if you do, we’ll lower our price to match - for up to 28
days if you buy it from us.
Terms and Conditions
What is your price promise?
If you
see the same product at a lower price from a direct competitor, we will
match the price for up to 28 days. The price quoted must refer to an
identical product, including brand, item, size and pack quantity for our
promise to apply.
Who are our direct competitors?
Our
direct competitors trade on the same basis as OfficeTeam, dealing in
office supplies and business services as their primary interest.
Companies which trade primarily in other areas, but which also sell
office supplies (for example supermarkets) are not considered direct
competitors to OfficeTeam.
Are online retailers included?
If the
retailer is a direct competitor to OfficeTeam, and the price quoted
refers to an identical product to one that we are offering, then we will
match prices to online-only retailers.
What about short term promotions?
Our price match promise does not extend to promotional, special offers or sale items.
How do I make a claim?
Please speak to your Account Manager to make a claim.
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